InterviewPro Privacy Policy

Effective Date: October 26, 2023

Welcome to InterviewPro! This Privacy Policy explains how InterviewPro ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, products, and services (collectively, the "Services"). InterviewPro, located at 225 Peachtree Street NW, Suite 400, Atlanta, GA 30303, is dedicated to safeguarding your privacy and ensuring a secure user experience.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: This includes your name, email address, phone number, postal address, professional title, company affiliation, and any other information you voluntarily provide to us when you register for an account, purchase a course, subscribe to our newsletter, participate in a survey, or contact us.
• Payment Information: When you make a purchase, we collect payment information, such as your credit card number and billing address. This information is processed securely by our payment gateway providers (e.g., Stripe, PayPal), and we do not directly store your credit card details on our servers.
• Usage Data: We automatically collect information about your interactions with our Services, including the pages you visit, the features you use, the dates and times of your visits, the amount of time spent on particular pages, search queries, and other similar usage data.
• Device Information: We collect information about the devices you use to access our Services, including the type of device, operating system, browser type, IP address, device identifiers, and mobile network information.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities, personalize your experience, and improve the functionality of our Services. You can control the use of cookies through your browser settings. Please refer to our Cookies Policy for more information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to deliver our Services, personalize your experience, track your progress in courses, provide customer support, and improve the overall functionality and usability of our platform.
• Communicating with You: We may use your information to send you important notices, updates, promotional materials, and other communications related to our Services. You can manage your communication preferences by unsubscribing from our email list or contacting us directly.
• Processing Payments: We use your payment information to process your transactions, issue refunds, and prevent fraudulent activities.
• Analyzing Usage Data: We analyze usage data to understand how users interact with our Services, identify trends, and optimize our content and offerings.
• Personalizing Content: We use your information to personalize the content you see on our platform, recommend relevant courses and resources, and tailor your learning experience to your individual needs and preferences.
• Ensuring Security: We use your information to monitor and prevent fraudulent activities, protect our Services from unauthorized access, and maintain the security and integrity of our platform.
• Complying with Legal Obligations: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.

3. How We Share Your Information

We may share your information with the following categories of recipients:

• Service Providers: We share your information with third-party service providers who assist us in providing and improving our Services, such as payment processors, hosting providers, analytics providers, email marketing platforms, and customer support tools. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share your information with our business partners, such as universities, employers, or other organizations that collaborate with us to offer courses, workshops, or career opportunities.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Affiliates: We may share your information with our affiliates or subsidiaries for internal business purposes.
• Other Users: If you participate in forums, chat rooms, or other interactive features on our platform, your information may be visible to other users.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption technologies to protect sensitive data, such as your payment information, during transmission and storage.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
• Regular Security Assessments: We conduct regular security assessments and audits to identify and address potential vulnerabilities in our systems.
• Employee Training: We provide regular training to our employees on data privacy and security best practices.

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise your rights, please contact us at privacy@interviewpro.com. We will respond to your request within a reasonable timeframe.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

InterviewPro
225 Peachtree Street NW, Suite 400
Atlanta, GA 30303
Email: privacy@interviewpro.com
Phone: (404) 555-0100

Our Data Protection Officer is Elena Rodriguez, who can be reached at the contact details above.